Ita the Ibis Purse | Wicker Darling
All the graceful elegance, none of the stinky bin juice!
Yes, we ship worldwide!
Shipping on all orders is free and includes tracking and insurance in case of loss or damage during transit.
In stock items are collected from our warehouse once a week (usually Thursday or Friday) for shipping, pending Australia Post availability. As we're based in Australia, it can take anywhere from 1-4 weeks for your order to make its way to you.
Your order is packaged up as safely as can be, and you can rest assured that even if the postage box shows up looking less than pristine, your bag should remain unscathed.
Please be aware we have no say in whether Australia Post chooses to pay out insurance. If subsequent deliveries are required due to postage issues (including but not limited to: non-delivery, return to sender, or any other situation that is out of our control) the cost of postage will be the responsibility of the customer.
Please note customs tariffs, taxes or duties are the responsibility of the recipient. We are unable to mark down the value of your purchase on custom declarations, please do not request we do so.
Frequently Asked Questions
For more detailed information, please view our detailed FAQs page or contact us directly with your question.
Where are your bags made, and what from?
They're handmade by our family-owned ateliers in the Philippines! Our wicker bags are made from sustainable rattan (wicker refers to the method of woven construction, rattan is the material). Rattan is a non-timber and naturally renewable palm which can be sustainably harvested, and as such provides an environmentally friendly alternative to forest logging. Our rattan is harvested by hand, from local farmers and co-ops - minimising carbon footprint while supporting local growers. The cultivation, harvest and use of rattan is invaluable to livelihoods throughout Asia, and fundamental to traditional Filipino craftsmanship.
Bag linings are either linen (sourced from flax), or cotton (sourced from ... cotton).
Can you explain how your products are ethically produced?
Wicker Darling bags are woven from sustainably, ethically harvested rattan. Our ateliers source rattan from local co-ops and farms to support their communities and to minimise the distance the materials travel. Rattan is sustainably grown, harvested by hand, and by-products are composted.
Bags are handmade by traditional artisans, providing employment with a focus on marginalised communities and nurturing traditional skills and handicrafts, and fostering micro-businesses and individual artisans.
The overall aim is to reduce our environmental footprint as much as possible, and to provide meaningful, fairly paid employment opportunities to our Filipino artisans.
What are material substitutions?
Due to ongoing material shortages and supply delays, our ateliers may occasionally need to substitute materials during production, leading to differences between the sample and finished bags. Usually these will be minor, such as substitutions to hardware on bags. Occasionally it may be more significant, such as a different colour of leather for the straps. Where we feel a substitution is significant (such as different colour leather), we will contact our customers to confirm if they are happy to go ahead or would prefer to cancel their order.
Is the uneven dye or fraying on my bag a fault?
Our items are handcrafted from natural materials by our ateliers in the Philippines. As such, each and every bag will have minor differences, whether it's in the wicker, leather work, placement of finishings such as ears, eyes and tails, or in the dye work of the raffia.
These are not faults, but rather a signature of hand craftsmanship from natural materials, and we consider these characteristics to be what makes each of our small batch items a unique and limited edition piece of art.
If your bag arrives with series damage, please don't hesitate to reach out to our team.
Can I request a customisation to my bag?
No, we are unable to offer custom changes to our bags, no matter how large or small. It creates a logistical nightmare along the entire line, from us having to keep track of who has ordered which change, to the production manager, atelier, workers etc who have to track that one bag different from the rest. We respectfully ask that you don't request customisations to your individual bag, as the answer will always be a hard no.